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Technical Account Manager Switzerland

Schweiz
Extron

Veröffentlicht am www.talent.ch 14 Feb 2025

  • Office: Extron Europe
  • Location: Switzerland
  • Department: Sales
  • # of Openings: 1
  • TECHNICAL ACCOUNT MANAGER SWITZERLAND

    Are you a technical expert on Audio Visual Integration & Design and based in Switzerland, then we are looking for you.

    This position requires traveling on regular basis.

    Must have skills:

  • Significant technical skills in the AV business;
  • 5 to10 years Audio Visual integration and design experience;
  • Preferably a Bachelors degree in Electronics;
  • Main Responsibilities

  • Manage relationships with minimum 75% of all consultants and all technical managers.
  • Introduce all our new products and their advantages when integrated
  • Discuss needed / wanted product or product changes
  • Conduct research in a specific product group area at the request of the product marketing group
  • Pro-actively contact the managers about completed projects
  • Support consultants/dealers in their request for helping on projects/tenders
  • Trouble shoot on site at the request of our Application Engineers/Technical Services Director
  • Secondary responsibilities

  • Conduct technical training on site at the request of sales management
  • Support dealer shows/ trade shows, Extron institute, etc.
  • Intervene with trouble shooting/ RMA/ Driver call logs when there are more then 10 entries and a solution is not visible
  • Check translations of our technical documentation. (If applicable)
  • Personal responsibilities

  • Perform all tasks of an 'Extron Applications Engineer' on a senior level
  • Maintaining current Instructor certification in all related Extron Institute course material
  • Maintaining certification in all product, test equipment, and technology areas. (Technical Qualification Sheet)
  • Reporting responsibilities

  • Report monthly on the visits made to the Consultants, Technical Managers, Internal Consultants
  • Provide a travel report of every visit
  • Report the results of on-site trouble Shooting and consultant's projects to: Technical Services Director, Application Engineer(s) Account Manager involved
  • Report a time schedule of pre-sales, after sales and marketing activities.
  • Our offer:

  • Top Industry salary
  • Extensive Training Programs
  • Company Car
  • Laptop
  • Phone
  • Interested?

    Then please apply directly by sending your English CV and cover letter to .

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