Job Ref: AS/72899/GM

Package: CHF Negotiable + Bonus + Benefits

Location: Geneva, Switzerland

Job Type: Global Mobility / Relocation Coordinator

Languages: English (essential) French (essential)

Position Type: Permanent

Hours: Full-time

Start Date: ASAP

Contact Name: Andy Shaw

Contact Company: JAM Global Mobility Recruitment

The Background:

This leading relocation services company is actively seeking a Relocation Coordinator to join their growing team in Geneva. The successful candidate will be responsible for coordinating the relocation process for expatriates coming to and from Switzerland.

The Role:

The successful candidate will be responsible for:

- Coordinating all phases of international relocation activities on behalf of the client;

- Managing assignee's expectations;

- Coordinating with internal departments for the identification of appropriate accommodation and schools, according to the assignee's set of criteria;

- Coordinating the immigration / work permit application process;

- Briefing Destination Services Consultants (field consultants) regarding the property visits and client profile; making sure that the Destination Services Consultant has a clear understanding of the itinerary and the properties overall environment;

- Providing full market orientation and settling-in information to the assignees during a de-briefing session;

- Coordination and follow-up of all post house-hunting aspects, such as work permits, tax and insurance briefings, overview of daily living in country of destination, temporary accommodation, removal coordination, helpline;

- Managing the client billings and invoices billing approval process, including all sub-contractor costs;

- Dealing with Client's employees on a day-to-day basis in accordance with their policy;

- Delivering the international relocation products and services to the employee;

- Ensuring the successful coordination of other services, i.e., language, and cross-cultural training;

- Maintaining and managing relationships with the company's internal departments and external suppliers/partners in regards to reaching the clients expectations;

- Recognising, ensuring and promoting data integrity;

- Maintaining compliance with the company's core values, practices and standards;

- Training new internal personnel.

The Person:

The successful candidate must have previous relocation services experience with excellent customer service skills. In addition, candidates must have excellent problem solving and interpersonal skills with a good geographical knowledge of Geneva and the surrounding areas.